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visit www.ICCOM.org our parent organization: International Center for Chiropractic
Office Management
ANNOUNCEMENT Coming Fall 2011 Complete
Chiropractic Office Manager Training Course A Must for All Chiropractic Office Managers!! Whether you are the doctor, the doctor's spouse, #1 CA this course if for
you.
HIPAA Civil Penalties The “American Recovery and Reinvestment Act of 2009”(ARRA)
that was signed into law on February 17, 2009, established a tiered civil penalty structure for HIPAA violations.
(click here to read more)
Source: Office of Health and Human Services
Have a question about Chiropractic Office
Management? Ask away! I am here to help. Just click on "ASK EDIE" below.
"ASK, EDIE"
Here is your opportunity to receive FREE information for Chiropractic Office Management. The
electronic "TIPS for the Chiropractic Office Manager" is yours for the asking.
Click on the link "FREE
Monthly TIPS" below. When you register for my Free E-Newsletter TIPS, you will receive a FREE Relationship
Marketing Manual with lots of tips on how to build your practice through building relationships. (clicking this link will take you to www.ICCOM.org for sign up)
Welcome to The Chiropractic Office Manager, designed
specifically for educating the Chiropractic Office Manager (COM) with personal attention. Whether you are the doctor,
the doctor's spouse, or the office manager....this site is for you. You ask the questions and I will provide
the answers. Post the question above on "ASK EDIE A QUESTION" or you can email me
at edie@iccom.org and I will answer the questions by return email and post them here to help others.
Always confidentially......
Chiropractic Office Manager's Responsibilities include:
Chiropractic
Health Information Management (Patient Records, Documentation, Colossus,
HIPAA, Billing, Coding and Report Writing)
Human
Resource Management (Hiring, Training, Job
Descriptions, Staff Management/Monitoring, Employing Policy Manual, Office Policy Manual, Office Procedure Manual, Dismissing)
Statistical Management (Understanding Statistics: Front Desk, Insurance and Collections, Marketing, Patient
Care)
Financial Management (Accounts
Receivable, Accounts Payable, Reporting: Check Coding and Reconciliation,Taxes)
Doctor Credential Management
Marketing Management. Internal and External (Schedule, Effectiveness, New Trends)
Writing Effective Policies
and Procedures
Disclaimer.....I
am not an attorney and do not give out legal advice. My appoach is that of a long time chiropractic office manager and how I would handle it.
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Monday, November 17, 2008
HIPAA Privacy ManualEdie: HIPAA....this is not a question. It is a statement. I have been in
several offices lately that have completely forgotten their HIPAA privacy regulations for protecting patient health information.
This is a must, a law, and you will have to get this done, continually, test your staff upon hiring and then yearly subsequent
testings. Go to the link and download the HIPAA Privacy Checklist here on this site. I have a HIPAA manual also
if you would like to purchase it that is completely customized for your office. Call me at 313-330-0199 or email me
at edie@iccom.org TODAY!!!
11:25 am est
Tuesday, November 11, 2008
Office Policy and Procedure ManualIt was great talking to you on the phone last night. I really need to get an
office manual for my office. The problem is that when I order one, it is not my manual. It is one that someone
else has put together and the edits are long and extensive. Making sure each piece fits together with what I do.
What do you suggest. Dr. Catherine.....
What I said to you last
night still goes. You either have to produce your own from scratch, which is sometimes not easy if you have never had
one. Or, I can help. What I do is ask you questions, you answer them, then together we write one for you from
a basic format with the option for you to make any changes you need. It is also less expensive then writing your own,
just because of the man hours that would have to be put into you own custom manual.
Call me this week and
we will get started....313.330.0199
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New Q and A's will be posted to this site, as well as, FAO's. Check
often for new postings to my BLOG. You can view my blog or email me at edie@iccom.org with questions whenever you choose. I will personally select which qustions will
be answered.
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| Edie Hofmann, President and CEO ICCOM |
The Chiropractic Office Manager, 313-330-0199, edie@iccom.com.
ASK THE Office EXPERT: Edie Hofmann* Clinics Administrator of Life Univeristy's 5 clinics
which saw approximately 5000 patient visits per week. Oversaw the management of patient records, insurance billing,
accounts receivable, budgets and fifty six CA's.
* Office Manager for a high volume, highly successful private
practice for 15 years.
* Owned and managed Administrative Alliance, INC., a consulting, billing and collections
company for private chiropractic clinics, including insurance, billing, correspondence, report writing, established and trained
staff within each clinic on proper patient file documentation and HIPAA complaince regulation for the chiropractic clinic.
Read Edie's Bio
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