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visit www.ICCOM.org our parent organization: International Center for Chiropractic
Office Management
ANNOUNCEMENT Coming Fall 2011 Complete
Chiropractic Office Manager Training Course A Must for All Chiropractic Office Managers!! Whether you are the doctor, the doctor's spouse, #1 CA this course if for
you.
HIPAA Civil Penalties The “American Recovery and Reinvestment Act of 2009”(ARRA)
that was signed into law on February 17, 2009, established a tiered civil penalty structure for HIPAA violations.
(click here to read more)
Source: Office of Health and Human Services
Have a question about Chiropractic Office
Management? Ask away! I am here to help. Just click on "ASK EDIE" below.
"ASK, EDIE"
Here is your opportunity to receive FREE information for Chiropractic Office Management. The
electronic "TIPS for the Chiropractic Office Manager" is yours for the asking.
Click on the link "FREE
Monthly TIPS" below. When you register for my Free E-Newsletter TIPS, you will receive a FREE Relationship
Marketing Manual with lots of tips on how to build your practice through building relationships. (clicking this link will take you to www.ICCOM.org for sign up)
Welcome to The Chiropractic Office Manager, designed
specifically for educating the Chiropractic Office Manager (COM) with personal attention. Whether you are the doctor,
the doctor's spouse, or the office manager....this site is for you. You ask the questions and I will provide
the answers. Post the question above on "ASK EDIE A QUESTION" or you can email me
at edie@iccom.org and I will answer the questions by return email and post them here to help others.
Always confidentially......
Chiropractic Office Manager's Responsibilities include:
Chiropractic
Health Information Management (Patient Records, Documentation, Colossus,
HIPAA, Billing, Coding and Report Writing)
Human
Resource Management (Hiring, Training, Job
Descriptions, Staff Management/Monitoring, Employing Policy Manual, Office Policy Manual, Office Procedure Manual, Dismissing)
Statistical Management (Understanding Statistics: Front Desk, Insurance and Collections, Marketing, Patient
Care)
Financial Management (Accounts
Receivable, Accounts Payable, Reporting: Check Coding and Reconciliation,Taxes)
Doctor Credential Management
Marketing Management. Internal and External (Schedule, Effectiveness, New Trends)
Writing Effective Policies
and Procedures
Disclaimer.....I
am not an attorney and do not give out legal advice. My appoach is that of a long time chiropractic office manager and how I would handle it.
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Monday, February 23, 2009
COM ResumeHello Edie, I really enjoyed looking over your website! I came
upon it when I was researching how to explain the activities I completed as an office manager. I went from an office manager
to graduating this june with my D.C. degree! I am opening my own office and of course trying to get a bank to lend me some
money to help with start up. My question for you is how to make the bank understand that i did not just answer the phone and
show people to the rooms. For my resume my loan officer said I need to "make it sound good"...i dont want to exaggerate
or lie, however i dont want them to think i did nothing. Do you have any suggestions on how to word my following activities
that i completed at the office?? Answered phone, made appointments, spoke with new patients about what chiropractic is (before
dr. came into room), took dr.s notes and entered them into an electronic system for insurance, entered all NP info, collected
cash, check and insurance payments, made sure patient accounts balanced every night with daily intake of money, processed
films, took notes for the doctor (instead of him writing it down i did it) Thank you for any assistance!! Amanda
Dear Amanda, Glad you asked. These
are two sample resumes, the first one is for a CA and the other one is for a medical assistant:
http://www.esampleresume.com/Chiropractic%20Health%20Assistant.htm http://www.sampleresumesamples.com/sample_medical_receptionist_resume_sample1.htmlI like to use another resource when putting together great resumes from How to Write a Bio. The free download
you can get from her web site www.howtowritebio.com will give you many ideas for word
choices that can make your resume explode. Check it out. Also, check out my article "The Ideal COM":
http://www.iccom.org/articles/article.aspx?id=2 on
my other website www.iccom.org
Hope this helps, Edie
11:37 am est
Thursday, February 12, 2009
New Job in Chiropractic OfficeI am way behind on posting. I apologize, but keep the questions coming. They
help everyone.
Hi Edie, I am starting a new carrer as a office manager in a chiropratic office, i
was just hoping you could offer me some advice. Thank you!
Dear Marjorie, I am very happy for you.
Chiropractic is a wonderful profession in which to be involved. The biggest thing I can tell you is to learn as much
as you can about chiropractic. It works! There is much for you to know and I could go on and on and I am
happy to share. It is easier if you ask a specific question because I have no idea what your background is and what
you already know. You will love being part of chiropractic. ASK EDIE, anytime. Edie
7:03 am est
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New Q and A's will be posted to this site, as well as, FAO's. Check
often for new postings to my BLOG. You can view my blog or email me at edie@iccom.org with questions whenever you choose. I will personally select which qustions will
be answered.
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| Edie Hofmann, President and CEO ICCOM |
The Chiropractic Office Manager, 313-330-0199, edie@iccom.com.
ASK THE Office EXPERT: Edie Hofmann* Clinics Administrator of Life Univeristy's 5 clinics
which saw approximately 5000 patient visits per week. Oversaw the management of patient records, insurance billing,
accounts receivable, budgets and fifty six CA's.
* Office Manager for a high volume, highly successful private
practice for 15 years.
* Owned and managed Administrative Alliance, INC., a consulting, billing and collections
company for private chiropractic clinics, including insurance, billing, correspondence, report writing, established and trained
staff within each clinic on proper patient file documentation and HIPAA complaince regulation for the chiropractic clinic.
Read Edie's Bio
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