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visit www.ICCOM.org our parent organization: International Center for Chiropractic
Office Management
ANNOUNCEMENT Coming Fall 2011 Complete
Chiropractic Office Manager Training Course A Must for All Chiropractic Office Managers!! Whether you are the doctor, the doctor's spouse, #1 CA this course if for
you.
HIPAA Civil Penalties The “American Recovery and Reinvestment Act of 2009”(ARRA)
that was signed into law on February 17, 2009, established a tiered civil penalty structure for HIPAA violations.
(click here to read more)
Source: Office of Health and Human Services
Have a question about Chiropractic Office
Management? Ask away! I am here to help. Just click on "ASK EDIE" below.
"ASK, EDIE"
Here is your opportunity to receive FREE information for Chiropractic Office Management. The
electronic "TIPS for the Chiropractic Office Manager" is yours for the asking.
Click on the link "FREE
Monthly TIPS" below. When you register for my Free E-Newsletter TIPS, you will receive a FREE Relationship
Marketing Manual with lots of tips on how to build your practice through building relationships. (clicking this link will take you to www.ICCOM.org for sign up)
Welcome to The Chiropractic Office Manager, designed
specifically for educating the Chiropractic Office Manager (COM) with personal attention. Whether you are the doctor,
the doctor's spouse, or the office manager....this site is for you. You ask the questions and I will provide
the answers. Post the question above on "ASK EDIE A QUESTION" or you can email me
at edie@iccom.org and I will answer the questions by return email and post them here to help others.
Always confidentially......
Chiropractic Office Manager's Responsibilities include:
Chiropractic
Health Information Management (Patient Records, Documentation, Colossus,
HIPAA, Billing, Coding and Report Writing)
Human
Resource Management (Hiring, Training, Job
Descriptions, Staff Management/Monitoring, Employing Policy Manual, Office Policy Manual, Office Procedure Manual, Dismissing)
Statistical Management (Understanding Statistics: Front Desk, Insurance and Collections, Marketing, Patient
Care)
Financial Management (Accounts
Receivable, Accounts Payable, Reporting: Check Coding and Reconciliation,Taxes)
Doctor Credential Management
Marketing Management. Internal and External (Schedule, Effectiveness, New Trends)
Writing Effective Policies
and Procedures
Disclaimer.....I
am not an attorney and do not give out legal advice. My appoach is that of a long time chiropractic office manager and how I would handle it.
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Thursday, April 30, 2009
HIPAA ComplainceName:
Judy
I was told when HIPAA laws were first instituted that I was not required to be
HIPAA compliant because I do not bill nor store patient notes electronically. Is that true and can you document that for me?
How about if I were to start using a debit/credit card machine for payment, would that change my status? Dear
Judy, You
are talking about HIPAA Security Compliance. You are still required to be HIPAA Privacy Complaint as of
April 14, 2003. That is two different things. HIPAA Security is about electronic data storage and transmissions.
HIPAA Privacy is about how your patients personal health information is protected in your office. You were misinformed.
If you currently do not have a HIPAA Privacy Policies and Procedures Manual, you need to purchase mine and get it implemented.
It is not difficult. There is not a cheaper or easier way to get this done. If you have any more questions
you can email me directly or call me.
Tuesday, April 28, 2009
CA Hiring ProcressThe April "TIPS" was an outline of the process to follow when hiring a new CA. I always
dreaded starting over and hiring new staff. Most of the time it was wonderful for the practice when it was completed.
New energy brought into the office seemed to help everyone. But I always had to remind myself that hiring someone just
because there was no one better to hire was a big mistake. So my #1 TIP is to take your time and enjoy the process.
I talk about a skills test in the April "TIPS" and had several doctors ask if I had
a skills test so I posted the skills test that I have used for years on this website. If you want a copy of the CA Hiring
Process, sign up to receive my monthly "TIPS" and put in field "Comments" that you would like a copy of
the April "TIPS".
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New Q and A's will be posted to this site, as well as, FAO's. Check
often for new postings to my BLOG. You can view my blog or email me at edie@iccom.org with questions whenever you choose. I will personally select which qustions will
be answered.
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| Edie Hofmann, President and CEO ICCOM |
The Chiropractic Office Manager, 313-330-0199, edie@iccom.com.
ASK THE Office EXPERT: Edie Hofmann* Clinics Administrator of Life Univeristy's 5 clinics
which saw approximately 5000 patient visits per week. Oversaw the management of patient records, insurance billing,
accounts receivable, budgets and fifty six CA's.
* Office Manager for a high volume, highly successful private
practice for 15 years.
* Owned and managed Administrative Alliance, INC., a consulting, billing and collections
company for private chiropractic clinics, including insurance, billing, correspondence, report writing, established and trained
staff within each clinic on proper patient file documentation and HIPAA complaince regulation for the chiropractic clinic.
Read Edie's Bio
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