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visit www.ICCOM.org our parent organization: International Center for Chiropractic
Office Management
ANNOUNCEMENT Coming Fall 2011 Complete
Chiropractic Office Manager Training Course A Must for All Chiropractic Office Managers!! Whether you are the doctor, the doctor's spouse, #1 CA this course if for
you.
HIPAA Civil Penalties The “American Recovery and Reinvestment Act of 2009”(ARRA)
that was signed into law on February 17, 2009, established a tiered civil penalty structure for HIPAA violations.
(click here to read more)
Source: Office of Health and Human Services
Have a question about Chiropractic Office
Management? Ask away! I am here to help. Just click on "ASK EDIE" below.
"ASK, EDIE"
Here is your opportunity to receive FREE information for Chiropractic Office Management. The
electronic "TIPS for the Chiropractic Office Manager" is yours for the asking.
Click on the link "FREE
Monthly TIPS" below. When you register for my Free E-Newsletter TIPS, you will receive a FREE Relationship
Marketing Manual with lots of tips on how to build your practice through building relationships. (clicking this link will take you to www.ICCOM.org for sign up)
Welcome to The Chiropractic Office Manager, designed
specifically for educating the Chiropractic Office Manager (COM) with personal attention. Whether you are the doctor,
the doctor's spouse, or the office manager....this site is for you. You ask the questions and I will provide
the answers. Post the question above on "ASK EDIE A QUESTION" or you can email me
at edie@iccom.org and I will answer the questions by return email and post them here to help others.
Always confidentially......
Chiropractic Office Manager's Responsibilities include:
Chiropractic
Health Information Management (Patient Records, Documentation, Colossus,
HIPAA, Billing, Coding and Report Writing)
Human
Resource Management (Hiring, Training, Job
Descriptions, Staff Management/Monitoring, Employing Policy Manual, Office Policy Manual, Office Procedure Manual, Dismissing)
Statistical Management (Understanding Statistics: Front Desk, Insurance and Collections, Marketing, Patient
Care)
Financial Management (Accounts
Receivable, Accounts Payable, Reporting: Check Coding and Reconciliation,Taxes)
Doctor Credential Management
Marketing Management. Internal and External (Schedule, Effectiveness, New Trends)
Writing Effective Policies
and Procedures
Disclaimer.....I
am not an attorney and do not give out legal advice. My appoach is that of a long time chiropractic office manager and how I would handle it.
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Wednesday, June 10, 2009
Identity Theft Prevention ProgramAs all of you know, the deadline for the "Red Flag" Rules mandated by the FTC has been extended another 60 days.
If you do not have your Indentity Theft Prevention Program ready email me at edie@iccom.org. This is another mandatory law. Just like HIPAA.
New Front Desk and Billing CASubmitted on: June 10, 2009 3:46:20 PM EST
Hi Edie,
I recently got a job in a chiropractic office. I am starting in 4 days. I have no knowledge about this profession. I am employed
as a receptionist. I am in charge of billing and appointment scheduling. Can you give me some web links where I can get more
information about chiropractic billing. I worked as a receptionist in a Medical office for 2 years. Response: Hi, I do not know what state you are in or what your laws
are for chiropractic services. The link I have provided is a general guidelines and understanding of chiropractic services
even though it is from Independence Blue Cross and Blue Shield. I am sure you will be trained appropriately about how
to bill in your clinic. http://www.ibx.com/pdfs/providers/policies_guidelines/chiropractic_billing/ibc_chiropractic_billing_guide.pdf Most billing is done electronically now and that will also be explained to you.
Your office management software will be where you will need to focus your attention. If entered correctly, billing is
a breeze with all the software that is available. Are you going to be responsible for follow-up? I will be addressing
that in my monthly “Tips” in August. Enjoy your new job and if I can be of help….just ASK. Edie
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New Q and A's will be posted to this site, as well as, FAO's. Check
often for new postings to my BLOG. You can view my blog or email me at edie@iccom.org with questions whenever you choose. I will personally select which qustions will
be answered.
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| Edie Hofmann, President and CEO ICCOM |
The Chiropractic Office Manager, 313-330-0199, edie@iccom.com.
ASK THE Office EXPERT: Edie Hofmann* Clinics Administrator of Life Univeristy's 5 clinics
which saw approximately 5000 patient visits per week. Oversaw the management of patient records, insurance billing,
accounts receivable, budgets and fifty six CA's.
* Office Manager for a high volume, highly successful private
practice for 15 years.
* Owned and managed Administrative Alliance, INC., a consulting, billing and collections
company for private chiropractic clinics, including insurance, billing, correspondence, report writing, established and trained
staff within each clinic on proper patient file documentation and HIPAA complaince regulation for the chiropractic clinic.
Read Edie's Bio
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