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visit www.ICCOM.org our parent organization: International Center for Chiropractic
Office Management
ANNOUNCEMENT Coming Fall 2011 Complete
Chiropractic Office Manager Training Course A Must for All Chiropractic Office Managers!! Whether you are the doctor, the doctor's spouse, #1 CA this course if for
you.
HIPAA Civil Penalties The “American Recovery and Reinvestment Act of 2009”(ARRA)
that was signed into law on February 17, 2009, established a tiered civil penalty structure for HIPAA violations.
(click here to read more)
Source: Office of Health and Human Services
Have a question about Chiropractic Office
Management? Ask away! I am here to help. Just click on "ASK EDIE" below.
"ASK, EDIE"
Here is your opportunity to receive FREE information for Chiropractic Office Management. The
electronic "TIPS for the Chiropractic Office Manager" is yours for the asking.
Click on the link "FREE
Monthly TIPS" below. When you register for my Free E-Newsletter TIPS, you will receive a FREE Relationship
Marketing Manual with lots of tips on how to build your practice through building relationships.
(clicking this link will take you to www.ICCOM.org for sign up)
Welcome to The Chiropractic Office Manager, designed
specifically for educating the Chiropractic Office Manager (COM) with personal attention. Whether you are the doctor,
the doctor's spouse, or the office manager....this site is for you. You ask the questions and I will provide
the answers. Post the question above on "ASK EDIE A QUESTION" or you can email me
at edie@iccom.org and I will answer the questions by return email and post them here to help others.
Always confidentially......
Chiropractic Office Manager's Responsibilities include:
Chiropractic
Health Information Management (Patient Records, Documentation, Colossus,
HIPAA, Billing, Coding and Report Writing) Human
Resource Management (Hiring, Training, Job
Descriptions, Staff Management/Monitoring, Employing Policy Manual, Office Policy Manual, Office Procedure Manual, Dismissing)
Statistical Management (Understanding Statistics: Front Desk, Insurance and Collections, Marketing, Patient
Care) Financial Management (Accounts
Receivable, Accounts Payable, Reporting: Check Coding and Reconciliation,Taxes) Doctor Credential Management Marketing Management. Internal and External (Schedule, Effectiveness, New Trends) Writing Effective Policies
and Procedures
Disclaimer.....I
am not an attorney and do not give out legal advice. My appoach is that of a long time chiropractic office manager and how I would handle it.
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Monday, March 29, 2010
Legality of Patient Records in Sale of Practice Thank-You
so much for your e-mails. They are so informative. My Question
is: I am selling my chiropractic business what is the legal way to be responsible for the transfer of patients
files and records? Sincerely, Dc Pc Good morning, I am not an attorney and cannot give you legal advice. I would
have a Business Associate Agreement signed with these other doctors stating how you expect these records to be maintained
according to HIPAA Privacy and HIPAA Security regulations. These doctors have no right to use this information in anyway
because that would be considered marketing and patients must give one the right to market to them using their specific PHI.
But you are be responsible for leaving the records vulnerable and unprotected. You are responsible to see that these
records are protected forever so get an agreement signed. This really falls under HIPAA Security and the new Breach
Notification Regulations. Thanks for asking, Edie
10:45 am edt
HIPAA Question I left an office with my patients name on the billing
software. Can the other doctors make a mailing list and contact my patients to continue care at the facility? We shared an
office and were not partners. I have contacted my patients to tell them that I had moved. I just wanted to know.
Thanks Good morning, I am not an attorney and cannot give you legal
advice. I would have a Business Associate Agreement signed with these other doctors stating how you expect these records
to be maintained according to HIPAA Privacy and HIPAA Security regulations. These doctors have no right to use this
information in anyway because that would be considered marketing and patients must give one the right to market to them using
their specific PHI. But I think that you would be responsible for leaving the records vulnerable and unprotected. You are
responsible to see that these records are protected forever so get an agreement signed. This really falls under HIPAA
Security and the new Breach Notification Regulations. Thanks for Asking, Edie
10:41 am edt
Security MeasuresHi Edie, we are using 2 web based programs 1) for billing and 2) for documentation.
Do you have any specific training in your program to help us better understand are responsibilities? Since my staff
can access from any computer (anyone with ID and passowrd) how can we create security meansures to protect the data? Goodmorning, I wish there was an easy answer, but basically, you need to purchase
both of the HIPAA manuals on my website. There is not a simple answer to what you ask. HIPAA Privacy
is for all protected health information, paper or electronic. Every health care provider needs this manual if they are treating
patients. (compliance date requirement, April 14, 2003) HIPAA Security is for protected health information
maintained, stored or transmitted electronically. This has specific information for your question. (compliance date
requirement , April 20, 2005) You need both manuals. Most doctors do. These manuals
are both customized for you office with all the policies and procedures you need to be compliant with HIPAA Privacy and HIPAA
Security. They are both updated for the Breach Notification Requirements (compliance date requirement, 2/20/2010).
This is the link: http://www.iccom.org/index_files/ICCOMProducts.html If you have more questions, please feel free to ask. Thanks for
asking, Edie
10:34 am edt
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New Q and A's will be posted to this site, as well as, FAO's. Check
often for new postings to my BLOG. You can view my blog or email me at edie@iccom.org with questions whenever you choose. I will personally select which qustions will
be answered.
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| Edie Hofmann, President and CEO ICCOM |
The Chiropractic Office Manager, 313-330-0199, edie@iccom.com.
ASK THE Office EXPERT: Edie Hofmann* Clinics Administrator of Life Univeristy's 5 clinics
which saw approximately 5000 patient visits per week. Oversaw the management of patient records, insurance billing,
accounts receivable, budgets and fifty six CA's.
* Office Manager for a high volume, highly successful private
practice for 15 years.
* Owned and managed Administrative Alliance, INC., a consulting, billing and collections
company for private chiropractic clinics, including insurance, billing, correspondence, report writing, established and trained
staff within each clinic on proper patient file documentation and HIPAA complaince regulation for the chiropractic clinic.
Read Edie's Bio
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