visit   www.ICCOM.org

our parent organization: International Center for Chiropractic Office Management

 

 

ANNOUNCEMENT

Coming Fall 2011

Complete Chiropractic Office Manager Training Course

A Must for All Chiropractic Office Managers!!

Whether you are the doctor, the doctor's spouse, #1 CA this course if for you.

HIPAA Civil Penalties

The “American Recovery and Reinvestment Act of 2009”(ARRA) that was signed into law on February 17, 2009, established a tiered civil penalty structure for HIPAA violations.

(click here to read more)

Source: Office of Health and Human Services

Have a question about Chiropractic Office Management?  Ask away!  I am here to help.  Just click on
 "ASK EDIE" below.

"ASK, EDIE"

Here is your opportunity to receive FREE information for Chiropractic Office Management. 

The electronic "TIPS for the Chiropractic Office Manager" is yours for the asking. 

Click on the link "FREE Monthly TIPS" below.  When you register for my Free E-Newsletter TIPS, you will receive a FREE Relationship Marketing Manual with lots of tips on how to build your practice through building relationships.

(clicking this link will take you to www.ICCOM.org for sign up)

 
 
Welcome to The Chiropractic Office Manager, designed specifically for educating the Chiropractic Office Manager (COM) with personal attention.  Whether you are the doctor, the doctor's spouse, or the office manager....this site is for you.  You ask the questions and I will provide the answers.  Post the question above on "ASK EDIE A QUESTION" or you can email me at edie@iccom.org and I will answer the questions by return email and post them here to help others.  Always confidentially......


Chiropractic Office Manager's Responsibilities include: 
Chiropractic Health Information Management  (Patient Records, Documentation, Colossus, HIPAA, Billing, Coding and Report Writing)
Human Resource Management
(Hiring, Training, Job Descriptions, Staff Management/Monitoring, Employing Policy Manual, Office Policy Manual, Office Procedure Manual, Dismissing) 
Statistical Management (Understanding Statistics: Front Desk, Insurance and Collections, Marketing, Patient Care
) 
Financial Management
(Accounts Receivable, Accounts Payable, Reporting: Check Coding and Reconciliation,Taxes)
Doctor Credential Management
Marketing Management. Internal and External
(Schedule, Effectiveness, New Trends)
Writing Effective Policies and Procedures

Disclaimer.....I am not an attorney and do not give out legal advice.  My appoach

is that of a long time chiropractic office manager and how I would handle it.

Archive Newer | Older

Monday, March 29, 2010

Legality of Patient Records in Sale of Practice

Thank-You so much for your e-mails. They are so informative.

My Question is: I am selling my chiropractic  business what is the legal way to be responsible for the transfer of patients files and records?

Sincerely, Dc Pc

Good morning,

I am not an attorney and cannot give you legal advice.  I would have a Business Associate Agreement signed with these other doctors stating how you expect these records to be maintained according to HIPAA Privacy and HIPAA Security regulations.  These doctors have no right to use this information in anyway because that would be considered marketing and patients must give one the right to market to them using their specific PHI. But  you are be responsible for leaving the records vulnerable and unprotected. You are responsible to see that these records are protected forever so get an agreement signed.  This really falls under HIPAA Security and the new Breach Notification Regulations.  

 Thanks for asking, Edie

10:45 am edt 

HIPAA Question

I left an office with my patients name on the billing software. Can the other doctors make a mailing list and contact my patients to continue care at the facility? We shared an office and were not partners. I have contacted my patients to tell them that I had moved. I just wanted to know.

Thanks

 Good morning,

 I am not an attorney and cannot give you legal advice.  I would have a Business Associate Agreement signed with these other doctors stating how you expect these records to be maintained according to HIPAA Privacy and HIPAA Security regulations.  These doctors have no right to use this information in anyway because that would be considered marketing and patients must give one the right to market to them using their specific PHI. But I think that you would be responsible for leaving the records vulnerable and unprotected. You are responsible to see that these records are protected forever so get an agreement signed.  This really falls under HIPAA Security and the new Breach Notification Regulations. 

 Thanks for Asking, Edie

10:41 am edt 

Security Measures

Hi Edie, we are using 2 web based programs 1) for billing and 2) for documentation.  Do you have any specific training in your program to help us better understand are responsibilities?  Since my staff can access from any computer (anyone with ID and passowrd) how can we create security meansures to protect the data?

Goodmorning,  I wish there was an easy answer, but basically, you need to purchase both of the HIPAA manuals on my website. There is not a simple answer to what you ask.

 HIPAA Privacy is for all protected health information, paper or electronic. Every health care provider needs this manual if they are treating patients. (compliance date requirement, April 14, 2003)

 HIPAA Security is for protected health information maintained, stored or transmitted electronically.  This has specific information for your question. (compliance date requirement , April 20, 2005)

 You need both manuals. Most doctors do.  These manuals are both customized for you office with all the policies and procedures you need to be compliant with HIPAA Privacy and HIPAA Security.  They are both updated for the Breach Notification Requirements (compliance date requirement, 2/20/2010).

 This is the link:  http://www.iccom.org/index_files/ICCOMProducts.html

 If you have more questions, please feel free to ask.

 Thanks for asking, Edie

10:34 am edt 


Archive Newer | Older

New Q and A's will be posted to this site, as well as, FAO's.  Check often for new postings to my BLOG.  You can view my blog or email me at edie@iccom.org with questions whenever you choose.  I will personally select which qustions will be answered. 


webassets/smaller.jpg
Edie Hofmann, President and CEO ICCOM

The Chiropractic Office Manager, 313-330-0199, edie@iccom.com.

ASK THE Office EXPERT:  Edie Hofmann* Clinics Administrator of Life Univeristy's 5 clinics which saw approximately 5000 patient visits per week.  Oversaw the management of patient records, insurance billing, accounts receivable, budgets and fifty six CA's.

* Office Manager for a high volume, highly successful private practice for 15 years.

* Owned and managed Administrative Alliance, INC., a consulting, billing and collections company for private chiropractic clinics, including insurance, billing, correspondence, report writing, established and trained staff within each clinic on proper patient file documentation and HIPAA complaince regulation for the chiropractic clinic.

Read Edie's Bio